Each block is hand crafted from wood, an organic product which does differ in appearance. Please be aware that some blocks may have naturally occurring indents, wood knots or slices through the wood. Blocks will not be replaced for these reasons. We make every effort to ensure that the front facing, personalised side of the block is free from blemishes.
Returns & Exchanges:
Due to the custom nature of our products, we are unable to offer refunds or exchanges. Please reach out to us if there is any issues, and we can review case by case and replace blocks if necessary.
Pretty Little Block Co do not take any responsibility for damages occurring in transit.
Our blocks are not toys, they are decor items only. They are not to be played with by children, or stored/displayed above cots or beds. They may be used as photo props only, and not as play items. In this instance, full adult supervision is required. Please keep out of reach of children.
Order turn around:
Due to the nature of our products, please anticipate a 7-12 business day turn around for your order. Please contact us regarding turn around times under special circumstances.
Due to current COVID lockdowns, please anticipate some delays with postage.